Privacy Policy for Life Vital Academy Ltd.
At Life Vital Academy Ltd., we take your privacy seriously. This privacy policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) as applicable under Jersey law.
1. Data We Collect
We collect the following personal data for the purposes of registration, re-qualification, and marketing:
- Name
- Email address
- Phone number
- Postal address
- Qualifications
2. How We Use Your Data
Your personal data will be used for the following purposes:
- Registering you for courses and events.
- Managing and maintaining records of qualifications and re-qualifications.
- Marketing communications related to our services (via platforms such as Mailchimp).
- Customer support and responding to inquiries.
3. Sharing Your Data
We may share your data with third-party marketing platforms (e.g., Mailchimp) to send communications regarding our services. We do not sell your personal data to third parties. Any third parties with whom we share your data are obligated to comply with data protection regulations.
4. Data Retention
We will retain your personal data for five (5) years from the date of collection, after which it will be securely deleted unless we are required to retain it for longer due to legal or regulatory obligations. You have the right to request the deletion of your data at any time (see Your Rights below).
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files placed on your device to help us understand how you interact with our site, such as pages visited and links clicked. Some cookies are essential for the functioning of the website, while others help us improve your experience.
- Essential Cookies: These are necessary for the basic operation of the website.
- Analytics Cookies: These help us track how visitors use the website, allowing us to improve functionality and user experience.
You can manage your cookie preferences through your browser settings.
6. Collecting Data from Minors
Our services are primarily designed for individuals aged 18 and over. However, we recognise that some of our courses or educational services may be suitable for individuals under the age of 18. In such instances, the protection of minors’ data is of the utmost importance to us.
Parental or Guardian Consent:
In accordance with data protection laws, we will not knowingly collect personal data from minors under the age of 18 without obtaining verifiable consent from a parent or legal guardian. If a minor wishes to register for a course or any of our services, we will require that the parent or guardian provides their consent to the collection, processing, and use of the minor’s personal data. This includes consent for any direct marketing communications if applicable.
Information Collected from Minors:
The personal data we may collect from minors includes:
- Name
- Age or date of birth
- Email address (typically of the parent or guardian)
- Postal address
- Phone number
- Educational qualifications or details of prior learning
We will only collect and process the minimum amount of data necessary for the purposes of providing our educational services.
Special Considerations for Minors:
- We will not send marketing communications directly to minors. Any marketing or promotional material will be sent to the parent or guardian, who may consent on behalf of the minor.
- We take additional steps to ensure that minors’ data is treated with enhanced protection. For instance, we limit access to such data within our organisation and apply stricter security measures to prevent unauthorised access or processing.
Right to Withdraw Consent:
Parents or legal guardians have the right to withdraw their consent at any time. If consent is withdrawn, we will cease to process the minor’s personal data and delete any records unless we are legally required to retain them.
If you believe that we have collected personal data from a minor without appropriate consent, or if you wish to withdraw consent, please contact our Data Protection Officer immediately at learn@lifevitalacademy.co.uk with the subject line “Data Protection.”
7. Your Rights
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Rectification: You may ask us to correct any inaccurate or incomplete data.
- Erasure: You may request the deletion of your data at any time.
- Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances.
- Data Portability: You may request that we transfer your data to another service provider.
To exercise any of these rights, or if you have any concerns about your data, please contact our Data Protection Officer at learn@lifevitalacademy.co.uk with the subject line “Data Protection.”
8. Security of Your Data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or the law. Please review this page periodically for the latest information on our privacy practices.